We ship three times a week, Monday, Wednesday and Friday, except in weeks where there maybe public holidays. On these weeks we will ship on Wednesday and Friday or Monday and Wednesday, this is dependant on which day the public holiday falls. Please click HERE to see the Public Holidays of England.
Parts Shipping to England
When shipping your igniter, ECM, throttle bodies or any other parts to us, please make sure they're boxed and protected well. We suggest using a signed postal service with insurance to cover the value of your item. Triumph Twin Power will not be held responsible for any loss or damage on the inward journey.
It is essential that international customers from outside of the EU, label the customs declaration "PART FOR REPAIR AND RETURN" and the value for customs should be the cost of the service we are providing, not the cost of your part. If your package is not labeled in this way, it may be held by UK Customs & Excise for a period of time and an import charge levied which will be passed on to the customer.
Our standard order processing time is 1-2 business days for all orders.
We use Royal Mail for Worldwide shipping of items below 2Kg and other couriers for items over 2Kg. All deliveries domestic or international will be signed for. Shipping rates are shown in the shopping cart before purchase.
We give tracking details for all our shipped orders.
Shipping Delays & Problems
Every customer will receive an email when their order is shipped. We recommend that you wait until the end of the estimated delivery time range before you enquire with us about your order. While we have the utmost faith in the Royal Mail and the courier companies we use, some delays and problems can occur from time to time. Below are some solutions and answers to some of the more common problems.
Here are several reasons a delivery could be delayed, in all these cases you will be contacted immediately we're notified and we will try and resolve the situation.
Please click HERE and input your order ID and email address for information on your order status.
International Import Duties
Our international shipping charge does not include applicable import duties or taxes that may be due upon entry into the destination country. If the destination country imposes import duties and/or taxes, the customer is responsible for their payment.